❓ Frequently Asked Questions (FAQs) | PrintPackers
Welcome to PrintPackers FAQs. Here, we’ve compiled answers to the most common questions about our services, ordering process, customization, and delivery.
If your question is not listed here, please feel free to contact us directly.
1. Corporate Gifting & Customization
Q1: What types of corporate gifts do you offer?
A: We offer a wide range of corporate gifts including Welcome Kits, Employee Gifts, Festive Hampers, Client Appreciation Gifts, Executive & Premium Gifts, Eco-Friendly Gifts, and Custom Gift Boxes.
Q2: Can we customize gifts with our logo or branding?
A: Yes! All our corporate gifts and packaging can be fully customized with your company logo, tagline, colors, and personalized messages.
Q3: Do you provide bulk order discounts?
A: Yes, we offer special pricing for bulk orders. Please contact us with your requirements for a customized quote.
2. Custom Printing Services
Q4: What products can I get printed with my brand?
A: We provide printing on Apparel (T-shirts, Hoodies, Caps), Merchandise (Mugs, Bottles, Keychains), Office Stationery (Notebooks, Diaries, Pens), Paper Prints (Brochures, Business Cards, Flyers), Packaging & Labels (Boxes, Stickers, Sleeves), and Event & Exhibition Materials.
Q5: What printing techniques do you use?
A: We use screen printing, digital printing, DTG, heat transfer, sublimation, UV printing, embossing, foil stamping, and laser engraving depending on the product type and material.
Q6: Can I see a sample before bulk printing?
A: Absolutely! We provide digital mockups and, where possible, physical samples for approval before production.
3. Ordering & Delivery
Q7: How do I place an order?
A: You can place an order via our website, email, WhatsApp, or by contacting our sales team directly.
Q8: What is the lead time for orders?
A: Lead times vary based on product type, quantity, and customization. Typically, standard corporate gifts take 7-14 days, and custom printing may take 10-20 days. We provide exact timelines when confirming your order.
Q9: Do you deliver nationwide?
A: Yes, we deliver across India. For international shipments, please contact us for details.
4. Payments & Pricing
Q10: What payment methods do you accept?
A: We accept bank transfers, UPI payments, credit/debit cards, and other online payment methods as communicated in your invoice.
Q11: How is pricing determined?
A: Pricing depends on the product type, customization level, material, quantity, and packaging. We provide transparent quotes before you confirm your order.
Q12: Is there a minimum order quantity (MOQ)?
A: MOQ varies by product. For personalized items, smaller quantities may be accepted, while bulk orders may qualify for discounts.
5. Returns & Refunds
Q13: Can I return customized items?
A: Customized or personalized products are generally non-returnable unless there is a defect or damage. Standard products may have return options as per our policies.
Q14: What is your refund policy?
A: Refunds, if applicable, are processed according to our cancellation and refund policy. Please contact our support team for assistance.
6. Sustainability & Eco-Friendly Options
Q15: Do you offer eco-friendly products?
A: Yes! We have a wide range of eco-friendly gifts, packaging, and printing options using sustainable materials and inks.
Q16: Can we customize eco-friendly products?
A: Absolutely! Our eco-friendly products can also be branded and personalized according to your requirements.
7. Support & Contact
Q17: How can I get in touch for assistance?
A: You can contact us via:
- Email: info@printpackers.com
- Phone: +91-96596-00054
- WhatsApp: 96596-00054
- Or use the enquiry form on our website.
Q18: Can you help with design and artwork?
A: Yes! Our team provides design support and can create digital mockups to ensure your branding looks perfect on every product.
💬 Still Have Questions?
If you don’t find an answer here, our team is happy to assist you personally. Contact us today for any queries related to corporate gifting, custom printing, packaging, or delivery.
Contact PrintPackers:
📧 info@printpackers.com
📞 +91-96596-00054
💬 +91-96596-00054